Alex Polizzi Enters The Lions Den | The Hotel Inspector S9 E5
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Award-winning hotelier Alex Polizzi meets the flamboyant owner of the three-star, 110-bedroom Mansion Lions Hotel in …
Thus is a beautiful building , but inside it looks tacky and cheap , although according to the owner it's expensive stuff .
Lol Bingo??? I thought that was something done back in the 1940s but then I am not British and most of the guests looked like they were born then.
That couple who boasted about how many hotels they have stayed in, still have not learnt about check out times😂
if you don't like the room for gods sake, why did you take it. here mate, they didn't know how bad the room would be.
There goes the dirty red bag, back onto the bed once again. Why oh why does Alex allow her bag on the clean beds? It was just on the street a moment ago. Hasn't anyone noticed this or doesn't it bother anyone that men spit on the street, dogs urinate on the street, people spit gum onto the street? Never put street shoes on a bed, sofa, chair, etc, or any purse, bag, any luggage on a fabric surface. It's just too gross!!
The owner is just ignorant
Shock, amaze, the newly refurbished 'sun lounge' already has mismatching chairs at tables- if this trend continues they are definitely going to drop ratings, not increase !
With the seeming overwhelming majority of staff in this establishment NOT being WASP, how on earth does the culture change – simple it won't ! Believe this Hotel is currently for sale, let's hope the new owners provide for the majority of British patrons.
Lovely balcony re do as long as you like pink ! Alex the colour in this day and age is abhorrent, absolutely awful ! Whatever happened to non intrusive beige combined with coloured highlights e.g. flowers, decorations, etc. Pink makes you feel like you are in a Ladies only retirement home.
She is a real woman.
my 73 yo mum would HATE bingo lol, i've been warned if she goes into a home, no vera lyn either haha
I’m staying at a guesthouse in Albania at the moment, at 14 Euro/ £12.5 GBP per night (and the room sleeps 3) The standard is miles better than this ‘hotel’ – private balcony, very comfortable double bed and hotel quality white linen and towels, squeaky clean, a fridge in the room and access to a kitchen, lovely garden view etc. This so called hotel has hostel type rooms in my opinion!
Not easy to see when this might have been filmed. One of the reviews says this establishment has subsequently changed names. One wonders how it's faring now.
…."complete false lie?"…. so it is truth.
I am sensing a sniff of tall poppy syndrome here, or is it overt racism.
The man's ego isn't on review, they way he treats people is.
What I saw was a man put in the effort to welcome guests.
Well done.
Alex is so classy and masterful in dealing with people and their pride. And, she is always right.
The bulk of his customers are old pensioners, they don't have disposable income.
The owner is a creepy lecherous auf
The Llamas input is comedy gold. Totally (stretching?) the British stiff upper lip 😆💛
Well, just started watching and hear Alex is going to revamp some decor. I fear pink coming on. Yep. Sigh.
Not sure if it is the same owner or not but I checked and the reviews that I can see are not that great.
What exactly is a sheikh? Also does he know what a false lie is technically?
Alex you r a beautiful and very clever lady❤❤
A business must keep in mind that the customer is always right, even when they're not. Everyone should leave thinking of returning soon.
Horrible little cheap tables in the sun room by Alex
His team are so much better than the boss. They get it!
He totally sounds like King Julian.
I really like this hotel owner and respect he shows women, which is uncommon. He goes out of his way to make 'us' feel special. I respect that in men more than anything. I think he is kind, and considerate and open to new ideas and suggestions. Of all hotel owners I have seen on 'Our Taste', this is by far the best hotel owner. His desire to do the right thing is really impressive. The male team here is unique in this way and I would overlook a lot to receive this treatment from the owner and upper-level support staff. The tea/coffee thing is important. Flavor is everything. And personally, I only drink Mint Tea, and enjoy coffee, usually a cappuccino!
Deluded, the worst management team I have seen.
Llama trekking??????????? YUCK!!!!!!!!!
No rock climbing they are all rich snobs I’m elderly but I like a game of bingo so what if it’s what we enjoy leave it alone
Apparently, it is now called the Diamond Hotel and still has mixed reviews.
Love the rock climbers, salt of the earth they are. Never played bingo, he’s too busy for that. You go! Thank you so much I truly laughed out loud literally……I was born brilliant!! And rolled the eyes twirle the hair…perfect. His ego is bigger than the 100 rooms.
The owner is his own worst enemy, he needs to step back and let his management team get on with it.
With the specter of the grocers sprog hanging in full view, I would have left immediately. If that's his way, so be it , but what other horrors await those who are less discerning , false fireplaces and poor service.
Alex is just brilliant…..she was born this way
lol this guy was sooo clueless.
Has gold rings but his hotel is in a dire situation 🙄
The pink in the previously old lady area, oops sorry.. sun lounge is awful IMO..
The Boss comes over as a spiv and dresses like a Race Course tout! the attitude is this is the best you deserve!
Do all these English hotels shop at the same shop for bedding awful read stripped and floral covers,🤮
I never fail to be impressed with Alex Polizzi's patience when dealing with people.. Being super sharp and a total professional, she must at times have a volcano rising to explode deep inside.
If the rock-climbing guests look 95 he looks at least 85 lol
Some rooms even have a shower AND a bath tub.. lol
Deluded
This hotel is very popular with blind people .. lol
I'm suprised the old dear who recieved a cold evening meal didn't do a Jeremy Clarkson on the waiter.
Lots of insincere flattery towards guests doesn't make up for sloppy service. Did anyone notice that their are no females in the management? and who is running the kitchen?
Well, she did her best. That owner was awful. Not able to tun a business like that.
22:49 horrendous way to speak to customers